Director of Business Development
Mr. Dierking is responsible for providing multi-site EMS oversight and direction to meet performance standards based on short and long-term business strategies. Dierking is continuously developing, implementing and enhancing integrated operations and business development strategies to ensure NEMS competitive and successful place in the local markets. He also ensures superior customer relations through regular visits with contracted and prospective clients. Dierking also plays a key role in arranging for providing education, support and services that will contribute to the success of local community/business relations. He joined the NEMS Team in 2007.
Mr. Dierking began his EMS career in 1981. He held many positions with the nation’s largest ambulance company, American Medical Response, as a Vice President of Operations for AMR’s MidAtlantic Division, Vice President of Business Development for AMR’s East Region and as General Manager providing operational oversight to operations in Alabama and Georgia, Mississippi and Louisiana. In the past, Dierking was an instructor at the University of Alabama for the Department of EMS Education and also worked as a clinical coordinator. He is also a nationally recognized as an author and speaker on EMS related topics.
Training and Education:
In 1991, Mr. Dierking received his Bachelor of Science degree from the University of South Alabama where his concentration was EMS Administration. He was also certified as an EMT-Basic, EMT Intermediate and Paramedic from the University of South Alabama. Over the years, Dierking has attended numerous training programs including Emergency Vehicle Operations, Emergency Medical Dispatch, Public Information Officer, and EMS Management Courses. He was the first EMT-Paramedic selected by the State of Alabama to attend the Pediatric Emergency Medical Services Training Program at the Children's National Medical Center in Washington, DC.
Business Development/Strategic Integration
The Business Development/Strategic Integration Department is responsible for enhancing current internal/external business practices while exploring new growth opportunities.
NEMS is committed to a culture built on “Customer Service” strategies designed to engage our Team Members to recognize what they can do to enhance their interaction skills to instill confidence in their patients, family members, and healthcare facilities. Ours is a “Can Do” attitude predicated on doing everything in our power to meet our customer’s needs. NEMS works with our partners to create tailor-made solutions to meet their local medical transportation needs and in delivering prompt, high quality, yet cost-effective healthcare services.